We’ve Got our Eyes On You…
With Proactive added to your BCS Legal Solutions Select Support Agreement, the eyes of BCS Legal Solutions are always upon you… upon your network that is. Just as BCS Legal Solutions has become part of your firm’s IT strategy, Proactive becomes a part of your network operation. Through it we are constantly monitoring every key component of your network including: Servers, Firewalls, Routers, Applications, Workstations, Storage, etc..
Using secure private network technology we connect to your network over the internet from our Customer Care Center. Our systems are set to watch your systems and when something is not the way it should be, perhaps on the way to a problem, our Customer Care Specialists are notified instantly to take immediate action.
We Often Know Before You Do…
Since we’re constantly looking for signs of trouble we’ll often know before you do that there’s a problem brewing and we’ll be taking action to fix it without interruption or delay to anyone on your network.
You’ll have to read the regular reports we give you to find out that there were problems you never knew happened!
Connect Your Network To BCS Legal Solutions and Be Proactive!
Proactive can monitor and manage your entire network, or just those components that you deem to be critical to ongoing operations. New devices can be added at any time. With Proactive you’ll enjoy the power of comprehensive diligence over your network. Services include:
- Monitoring of any or all devices on your network including servers, firewalls, routers, applications, even workstations.
- 24/7/365 coverage is available.
- Customized alerting that tells BCS Legal Solutions and/or your designated contacts when there’s a problem growing on the network. Problems are solved before they become crises.
- Automated trouble ticketing that creates a case on our system whenever an alert is received.
- Systems Analysis resulting from the extensive reports we will generate and review with you regularly to identify areas of the network that may need attention.
- Maximum network availability and the peace of mind that comes from knowing that someone is watching the network.
Connecting your network to Proactive is easy. For more information on Proactive please contact your BCS Legal Solutions Advisor today.
